Tackling Retail Sportswear Theft in London
The problem
A London gym that previously had no security started to experience major threats from its attached retail store during the early morning and evening shifts. As the levels of theft began to rise, the gym reached out to Titan Security Europe for a retail security consultation.
The solutions
During the consultation, we found out that guards were needed to act as a deterrent but also to blend in well with the business so as not to stand out.
We provided guards during high-risk periods when incidents of shoplifting had been at their highest levels: The aims were:
- Theft prevention through visual deterrence
- Front-of-house concierge support
- Access control for guests and staff
- Customer assistance
- Incident response and reporting
Guards wore smart suits and white shirts and were expected to liaise with staff and management throughout their shifts.
The outcome
Thanks to the guards we provided, the gym saw a rapid decrease in thefts in the morning shift, to the extent that they decided that they no longer needed guards in the mornings.
We do, however, continue to guard throughout the evening and will extend our services throughout the day if necessary.
Please visit our retail security page
