6 Tips to Protect Your Retail Store
Install CCTV Cameras/Motion Detectors
These will deter thieves who want to avoid being seen or caught by law enforcement officials. This will allow you to monitor what is happening around your store at any time of the day, and record what happens on off-duty hours. Retailers are realizing that high-resolution cameras with facial recognition and infrared sensors can help them identify people who steal merchandise or commit other types of crime. This is an important way to protect both the store and customers from such crimes. The use of CCTV for security purposes is growing exponentially as its effectiveness becomes more widely known. In 2021, you will also find many companies using drones for security purposes, including surveillance and search and rescue missions. With this technology at your fingertips, it’s easier than ever to monitor your store no matter how large it is!
Hire Professional Security Guards
Obtaining the services of a competent retail security company is the single most essential thing you can do to secure your retail store. A professional retail security company will have the necessary knowledge and expertise to guarantee that your business is well-protected. Many retail store owners are now seeing the need to hire security guards for their business. Security guards can help with a range of potential issues, from theft prevention and control of crowds to assisting with customers and visitors. The idea is that they not only keep watch on the premises but also discourage crime by being a visible presence in areas where people may gather. In the event that there is a security breach, a trained security guard can quickly act and resolve the situation. The benefit of a security guard is that they act as both prevention and resolution to any security issue a retail store may face.
Use locks with state-of-the-art technology
In 2021, retail security will have evolved significantly with the introduction of keyless entry systems. Retailers are now able to protect their stores from potential robberies by providing customers with a unique access code for each visit. With this new system, people will be able to enter and exit without ever touching an actual door handle or keys which minimizes any opportunity for criminals to steal your belongings.
Secure The Perimeter
Retail store owners are often concerned about theft and burglary, but many don’t realize how much of a difference strong perimeters can make in protecting their stores. The first line of defence against crime is a secure perimeter. A physical barrier around the outside of your building or retail stores such as a wall, fence, or gate may be enough to deter some criminals from even trying to break in. Installing fences and gates acts as a strong visual and physical barrier to keep thieves away from your business. The right perimeter systems will deter burglars and protect your company’s assets for years to come.
Efficient Customer Service
Customer service is certainly already one of your top objectives as a retail shop owner. However, it’s important to remember that good customer service can also serve as a deterrent to illegal activity. Thieves like to go about their business unobserved. If one of your team members speaks to them, they are far less likely to try to steal from you. These kinds of encounters, however, should look genuine; after all, you don’t want to annoy or frighten away actual consumers. Simply asking someone who has been in your business for a few minutes without purchasing anything whether they need assistance will help to minimize the likelihood of stealing.
Use Proper Lighting
Keep your store well lit – It’s also worth noting that your business could be illuminated at night. Overnight security lights will make it difficult for anyone who has illegally entered your shop to go unnoticed by passers-by as well as security cameras. This acts firstly as a visual deterrent, secondly in the event that a break-in does occur it will now be that much easier to identify the culprit.
Additionally, appropriate illumination can lessen the danger of forklift or heavy equipment accidents when utilized after dark. Again, this is a safety issue rather than a security risk. Your team members will be able to see what they are doing and will be less likely to make dangerous and costly mistakes if your location is adequately lit.
Keep it Tidy
Thieves may be less likely to steal from a place that looks presentable and well-kept. A store that is tidy and well presented will more than likely have a security system in place to identify and misplaced or missing items. Criminals will therefore look for an easier target.
Use Multiple forms of Security
From above we can see there are many ways to protect your retail store in 2021. However, it’s important not to rely on only one form of security and you should always have at least two layers of protection. For example you could install barriers around the perimeter with retail security guards who can keep an eye on who is entering or leaving the premises.
A tried and tested method would be installing cameras and CCTV technology with security guards who can monitor for any strange behaviour. An alarm system installed inside the store and guards patrolling the property can also be used and will help provide maximum protection for your business no matter what time day it is.
Only Use Professional Retail Security Guards
Titan Security is a professional security guard company that provides guards for a variety of locations and sectors. Our retail security service is second to none, and we provide guards who are specifically trained to protect your store from theft and vandalism. With our extensive experience of over twenty years in the security industry, you can rest assured knowing that your premises are in safe hands with Titan Security Europe.
Qualities of a Good Retail Security Guard
When you’re running a retail business, it’s important to make sure that your customers feel safe and secure while they’re shopping. One way to do that is by hiring a retail security guard. Retail security guards can help manage crowd control, prevent theft, and provide a sense of safety for your customers. If you’re thinking about hiring a retail security guard for your store, here are some key qualities of a good retail security guard.
- A keen eye for details – The ability to analyze big groups of individuals swiftly and efficiently is critical for those working in retail security. Every hour, dozens of individuals will arrive and depart the store; a security officer must be able to use their superior judgment to assess the risk posed by each of these people as they go through the store. They must then detect and monitor any number of possible threats and the shoplifters among the group.
- Well presented – The impeccable presentation and personal bearing that is demanded of retail security officers is perhaps the most significant trait. Because a security officer will be present at all times in the store, they will become a part of the store’s image and somewhat of a brand ambassador. As a result, being well dressed in security attire, well groomed and having a positive attitude about their employment will be critical in welcoming shoppers to the business and ensuring that they feel at ease while shopping.
- Good customer relations – Because they are part of the store’s personnel, they must be able to provide excellent customer service. In the retail industry, a pleasant security officer will go further than one who appears hostile or aggressive. Retail security officers must strike a balance between their friendly demeanour and their security obligations. It also important that in the case of retail security guard mistakenly misjudging an individual as a shoplifter or some wrong doing that they can calmly and in a friendly manner diffuse the situation. This would prevent the customer for associating the store with a negative experience and not returning in the future.
Partner with us and protect your retail store today
Protecting your retail store is more important than ever. As the industry continues to grow at an exponential rate, it becomes harder and harder for stores to protect themselves from burglaries and robberies. Let our team of experts help you with security measures that will keep both customers and employees safe while also deterring criminals so they don’t even think about coming near your business in the first place!
Contact us today if you’re interested in how we can partner together to ensure peace of mind when people come into contact with your company’s products or services. We offer a range of professional protection solutions that are designed specifically for retailers like yours including professionally trained security guards who know how best to handle any situation.