The client, having identified a need for security, having previously not had any was based in access-controlled offices. Due to several incidents where persons in the shared office building had let non-authorised personnel in, the client felt the time had come to have a physical presence which would work as a deterrent. We advised that placing guards at the entrance to the building and developing the concierge role to encompass a signing in book was essential. We also introduced wanding whereby persons coming in building were checked for potential weapons or objects that could be used to cause harm. This type of practise is optional and some clients we work with prefer this not to happen however in government concierges we have supplied this is often mandatory. The guard has joined the team and works in tandem with reception staff for access control, providing a first point of contact for the bank’s staff and customers alike whilst keeping the site secure. Since the introduction no incidents have been reported at site and the customer has praised our guard. For further details on our services in the UK and globally in providing concierge security contact us now.